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Mercedes-Benz of Austin's Online Service Scheduler

We implemented online service scheduling as a Mercedes-Benz service department committed to maximum customer convenience. The online service scheduler allows Mercedes-Benz owners to get appointments at their convenience by visiting the portal and submitting basic information. The online service scheduler saves basic data for even faster scheduling after the first use. Visit the online service scheduler for express service or traditional Mercedes-Benz service.

Premier Mercedes-Benz Service in Austin, Texas. Located near:
Round Rock, TX • Georgetown, TX • Cedar Park, TX • Lakeway, TX

Thank you for being a part of the Mercedes-Benz of Austin family. Our team will review your appointment for VIN-specific recalls and/or necessary changes.

If you have questions related to your appointment, please call 512-351-4668 or email us at

*If you do not see your vehicle Make under “Mercedes-Benz” (ex. GLC 300, GLK 350, GLA 250, etc.), please check under “MERCEDES-BENZ TRUCK” to select it.

*At this time, we do not service Smart cars or Sprinters

Steps to Schedule Online

Access the scheduling portal as a new or returning customer. Returning customers can access saved data by submitting the mobile phone number matching a previously scheduled service. New customers must enter vehicle information, including the VIN (optional), or manually enter the make (Mercedes-Benz), year, model, and mileage. 

Choose if you want to schedule express service or regular Mercedes-Benz service. Add the services you want us to perform during the appointment. Enter a description of the service needed if you don’t see what you need listed. The portal may ask if you need to arrange transportation options; choose if you will wait at the dealership or need to arrange a shuttle ride.

Choose the preferred service day and time from the availability calendar. Customers can also choose a preferred service advisor (if desired).
First-time users must enter basic contact information, including name, address, email, phone number, and reminder/update preference.
Review the final appointment details for accuracy and confirm your appointment!
Monday7:00 AM — 6:00 PM
Tuesday7:00 AM — 6:00 PM
Wednesday7:00 AM — 6:00 PM
Thursday7:00 AM — 6:00 PM
Friday7:00 AM — 6:00 PM
Saturday8:00 AM — 6:00 PM
Monday8:00 AM — 5:00 PM
Tuesday8:00 AM — 5:00 PM
Wednesday8:00 AM — 5:00 PM
Thursday8:00 AM — 5:00 PM
Friday8:00 AM — 5:00 PM
Monday7:30 AM — 5:30 PM
Tuesday7:30 AM — 5:30 PM
Wednesday7:30 AM — 5:30 PM
Thursday7:30 AM — 5:30 PM
Friday7:30 AM — 5:30 PM
Saturday8:00 AM — 5:00 PM

Mercedes-Benz Loaner Vehicles

You may arrange loaner vehicles by calling the service department during regular operating hours. Securing a loaner vehicle requires a scheduled appointment for planning purposes; visit the online service scheduler to book an appointment, then call the service department to arrange a loaner vehicle with the assistance of one of our helpful service advisors.

Courtesy Multi-Point Inspection and Car Wash

Scheduling service online is an easy and convenient way to access quality Mercedes-Benz services with VIP-tier conveniences. Services scheduled online include courtesy multi-point inspections and car washes. The multi-point inspection provides the details needed to get the most out of your Mercedes-Benz, and the car wash guarantees your vehicle leaves looking the best.

Complimentary Mercedes-Benz of Austin Amenities

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